Theme: CECS

The Culturally Humble Client Experience Contributor: A Primer

by Ahyana King

This lesson highlights the skills needed to be a culturally humble practitioner providing sexual health and wellness services to Black men and Black men who have sex with men. This lesson provides context for unique challenges Black men and Black men who have sex with men experience in the United States in relationship to their racial, gender, and sexual orientation identities in health care and social service settings. Furthermore this lesson provides foundational as well as practical skills to utilize to mitigate bias, stigma, or discrimination in service provision.

Objectives

By the end of this lesson, participants will be able to:

  • Develop an awareness of one’s own challenges in engaging with clients whose cultural backgrounds differ from their own.
  • Practice strategies for countering and mitigating bias, discrimination, and perpetuating stigma.

Included in this Lesson

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Group Size

This lesson is written to be delivered to groups of practicing client experience contributors ranging from eight to 30 participants.

Time

130 minutes

Materials

Computer and projector
Printed handouts